E-GOVERNANCE

• • E-governance can be defines as
  • use of information & communication
  • by government to enhance the range,
  • quality of information & services provided
  • to the citizen in an cost effective manner.
• 3. According to World Bank
  • E-Government refers to the
  • Use of information technologies
  • That have the ability to transform relations with citizens, businesses, and other arms of government .
  • These technologies can serve better delivery of government services to citizens.
• 4. Why E-Governance
  • E-Government can transform
  • citizen service
  • provide access to information to empower citizens
  • enable their participation in government and enhance citizen economic and social opportunities
  • so that they can make better lives, for themselves and for the next generation.
• 5. Components Of E-governance
  • Technological Component
  • Social Component
  • Cultural Component
  • Political Component
  • Psychological Component:
  • Service Component
• 6. Types of Interactions in e-Governance
• 7. Interventional Strategies of E-Governance
  • Transitive Counseling
  • Electronic Accessibility:
  • Institutional Networking:
  • Ethical Framework:
  • Role Shifting Strategies
• 8. Benefits Of E-Governance
  • Better access to information and quality services for citizens.
  • Simplicity, efficiency and accountability in the government.
  • Expanded reach of governance.
• 9. E-Governance Challenges Specific to India
  • Lack of Integrated Services
  • Lack of Key Persons
  • Population
  • Different Languages
• 10. Its Relevance to India
  • Governance
  • Transparency
  • People’s participation
  • Promotion of a democratic society
  • Public services
  • Efficient, cost-effective and responsive governance
  • Convenient services to citizens and businesses
  • Greater citizen access to public information
  • Accountability in delivery of services to citizens
  • Management
  • Simplicity, efficiency and accountability
  • Managing voluminous information and data effectively
  • Information services
• 11. Initiative Till Date
  • Customs and Excise (Government of India)
  • Indian Railways (Government of India)
  • Postal Department (Government of India)
  • Passport / Visa (Government of India)
  • CARD – Registration Project (State Government of Andhra Pradesh)
  • LOKMITRA (State Government of Himachal Pradesh)
• 12. Customs and Excise (Government of India)
• 13. Indian Railways (Government of India)
• 14. CARD – Registration Project (State Government of Andhra Pradesh)
• 15. LOKMITRA (State Government of Himachal Pradesh)
• 16. National E-Governance Program
  • Agriculture
  • Municipalities
  • Gram Panchayats (elected village administration)
  • Common Service Centers (CSCs)
• 17. Success and Failure in e-Government Projects 25%+ Total Failure 60%+ Partial Failure 15%- Success Percentage Classification
• 18. Poll Results 50% Total Failure 30% Partial Failure 20% Total Success Percentage Classification
• 19. Understanding e-Government Success and Failure
  • Limitations in the methods used.
  • Operational and Technical aspects
  
  • Design-Reality Gap Model
  •